Carmen is a multi-award-winning advocate for the community of the disabled. She was placed 3rd on Tatler’s Hot List of “Sixteen Women Fighting for Fairness in Asia”, and was a recipient of the Spirit of Hong Kong award in 2013. She is currently a co-opt committee member of the Participation and Publicity Committee (CPPC) of The Equal Opportunities Commission and the chairperson of The Association of Women with Disabilities Hong Kong. She also hosts "Care for Disabled" at RTHK Radio One.

Carmen is currently a PhD candidate at the Department of Applied Social Sciences of Hong Kong Polytechnic University. Her research varies from workplace inclusion, accessibility and universal design, inclusive HR policies and lobbying for employment and leadership opportunities, particularly for women with disabilities.

"SENsational speaks to me because it nurtures a diverse environment and an inclusive culture for a mix of voices. It facilitates diversity to generate better problem solving strategies, risk management, debates and outcomes."